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A Year in Review 2020 - 2021: The Pandemic Year

For our latest annual review we gathered together stories from our staff, who kindly shared with us their personal and professional experiences of the year no one expected.

Home / About Us / A Year in Review 2020 – 2021: The Pandemic Year

People in facemasks looking at camera

Our Year of Living Differently

Hear from Elizabeth Simpson, CEO and Rachel Pearson, Chair of Trustees at Manchester Mind as they reflect on the year 2020-21.

Peer support group online meeting

Turning Round a Place-Based Organisation: The Trials and Tribulations of Operations in a Pandemic

Find out how we swiftly moved our services to phone and video as the pandemic became reality.

Person working on their laptop

“You’re on mute!” – Manchester Mind through the Zoom Lens

Ruth explains the advantages and disadvantages of our resilience courses moving online.

Manchester city landscape

Covid-19, Confusion and Communication

In March 2020 Marketing and Communications had to deploy a new strategy to support Manchester Mind.

Smiling photo at the allotment

Food For All – The End of an Era

Find out how our Food For All Team instantly took on the challenge of the pandemic in March 2020.

Emergency food response volunteer

Food For All – The End of an Era: Dionne

Find out how Dionne's role changed during the course of the pandemic.

Emergency food packages team member

Food For All – The End of an Era: Darren

From office-based to helping in the kitchen read Darren's story of working in lockdown.

Peer Support

Peer Support Groups – A Journey through the Pandemic

Shamin had only just joined the team when all our Peer Support groups had to move to remote delivery

Work desk set up of laptop, notebook and mug

Starting Work....

Find out how Martin and his team set up the Community Engagement Team during a time of isolation

Ariel photo of child's crafting table

Working with Families Throughout Lockdown

Kerry shares her moving story of how she helped single mum Sarah navigate the pandemic

Staff member Giles' smiling photo

Delivering Advice during a Time of Change

Giles explains how our face-to-face Advice Service had to quickly adapt during lockdown in 2020

Mother and son smiling photo

Mums Matter, even in a Pandemic

Find out how Carrie found starting her new role of setting up Mums Matter during the lockdown

Group of happy fundraisers

What Happens when the Fundraising Stops?

Lockdown restrictions in 2020 forced fundraising to stop in its tracks but creative efforts soon began

Water fountain at the allotment

The Beauty of Our Outdoor Space

Throughout lockdown our allotment was the only service that was fully open and had a vital role

Person typing on a laptop

All that Work......

Read about how our Training Team had to adapt when everything ground to a standstill during lockdown

Manchester city landscape

My Lived Experience – Twelve Months Dealing with a Global Pandemic

Read Lee's moving story of how making contact with Manchester Mind helped him through the pandemic

Person looking into the camera with games consoles

Supporting our Children and Young People (CYP)

How do you deliver mental health services to young people during a pandemic? Find out what we did