Urgent Help

If you need urgent help, or in crisis, help is available today.

In an emergency

Coronavirus and managing your wellbeing

We realise the current situation will be worrying for many people and have updated all our service information so you can access support via telephone, email or video call. You can also read some useful information from national Mind regarding Coronavirus and your wellbeing here.

You can also contact these organisations for support


Free 24-hour confidential emotional support: 116 123 | [email protected]g | Visit their website

This number is free to call from both landlines and mobiles, including pay-as-you-go mobiles. You do not need to have any credit or call allowance on your plan to call.


Shout is a free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you are struggling to cope and need immediate help.

Text Shout to 85258 | Visit the Shout website.

Mind Infoline

Hearing or speech impaired callers may contact us using the main helpline numbers or choose to use RNID textphone services to contact us.

Monday to Friday: 9am – 6pm (except Bank Holidays). 0300 123 3393 | [email protected] |  Visit the Mind website. 

Crisis Cafe at No. 93 Harpurhey

The Greater Manchester Mental Health (GMMH) Crisis Cafe is a new out of hours friendly and supportive space open to anyone in a crisis in Manchester, Bolton, Salford and Trafford,

Monday to Friday: 8pm to 1am (including Bank Holidays)
Saturday and Sunday: 3pm to 1am

[email protected]
Call 07778012838 or 0161 271 0339
Please phone ahead before dropping in.

MindLine Trans+

A confidential, emotional, mental health support helpline for people who identify as Trans, Agender, Gender Fluid, Non-binary.

Mondays, Wednesdays and Fridays: 8pm to midnight. 0300 330 5468 | Visit the MindLine Trans+ webpage.

Crisis Point

Helping people with diverse needs to resolve their current crisis and develop strategies to prevent or better manage future crises. Services include telephone support, drop-in service and recovery lounge (6.30pm-1am weekdays, 3pm-1am weekends).

0161 238 5149 | Visit their website.


Helpline for children and young people under the age of 35 who are experiencing thoughts of suicide and for anyone who is concerned that a young person could be thinking about suicide.

Monday to Friday 10am-10pm. Weekends and Bank Holidays 2-10pm. 0800 068 4141 Text 07786 209697


SANE provides care and emotional support to people with mental health problems (aged 16 or over), their families and carers. SANE provides support in a number of ways including a daily helpline service (SANEline) and an online supportive forum community where anyone can share their experiences of mental health.

Open 4.30-10.30pm daily. 0300 304 7000 | [email protected] | Click here to visit the SANE website.

Rethink Advice and Information Service

Practical help on issues such as the Mental Health Act, community care, criminal justice and carers’ rights. Plus general help on living with mental illness, medication, care and treatment.

Monday to Friday: 9.30am to 4pm | 0300 5000 927 | [email protected]


On Monday 19 September, Manchester Mind will be observing the national day of mourning to mark the funeral of Queen Elizabeth II.

Our services and telephone lines will not be open on this date. We will be back on Tuesday 20 September with our phone lines open from 10:00am.

Urgent help and crisis support is available from these organisations.