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Manchester Mind

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Advice

We are still here to help. We provide free and impartial advice on welfare benefits, debt and housing to people with mental health needs living in Manchester. This service is now available via the telephone and email.

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We are still here to help – Advice Service at Manchester Mind

To access our advice service please ring 0161 769 5732 (please leave a message if we are unable to answer) or email advice@manchestermind.org and a member of the team will get back to you (usually within 48 hours).

Having access to a stable income, decent housing and manageable levels of debt are important for us all and can support us in maintaining good mental health.

When problems occur in these areas of our lives it can be incredibly stressful and make managing our mental health difficult.

The Advice Team is Manchester Mind’s longest running project and we usually deliver advice from our base at the Zion Community Centre in Hulme.

We provide free and impartial advice on welfare benefits, debt and housing to people with mental health needs living in Manchester.

You can find out more about our Universal Credit Project here.

This can include helping with forms, sorting out problems with benefits, helping to challenge and appeal decisions and sorting out your finances.

“Knowing that you are there to provide advice and support has helped reduce the isolation and despair I feel.”

We work in a collaborative way with clients – working through the issues together, explaining how things work (such as the benefits system) and in turn help support clients in building their confidence and resilience when dealing with these practical issues.

In addition to our work at the Zion Community Centre, the Advice Team also provides an advice service to patients on three of the wards at Park House, North Manchester General Hospital.

Referring agencies

If you would like to refer a client to our Advice Team, please contact us by phone – 0161 769 5732 or email in the first instance.

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We know that the lifting of all existing restrictions with regard to COVID-19 will for many people be a relief and be welcome, but for others it will be causing great anxiety.

As an organisation we need to ensure that we are managing these changes carefully and have a service update detailing how we will be responding over the coming months.

Find out more