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Manchester Mind

Call us on: 0161 769 5732

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Advice

We are still here to help. We provide free and impartial advice on welfare benefits, debt and housing to people with mental health needs living in Manchester. This service is now available via the telephone and email.

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We are still here to help – Advice Service at Manchester Mind

To access our advice service please ring 0161 769 5732 (please leave a message if we are unable to answer) or email info@manchestermind.org and a member of the team will get back to you (usually within 48 hours).

Having access to a stable income, decent housing and manageable levels of debt are important for us all and can support us in maintaining good mental health.

When problems occur in these areas of our lives it can be incredibly stressful and make managing our mental health difficult.

The Advice Team is Manchester Mind’s longest running project and we deliver advice from our base at the Zion Community Centre in Hulme.

We provide free and impartial advice on welfare benefits, debt and housing to people with mental health needs living in Manchester.

You can find out more about our Universal Credit Project here.

This can include helping with forms, sorting out problems with benefits, helping to challenge and appeal decisions and sorting out your finances.

Knowing that you are there to provide advice and support has helped reduce the isolation and despair I feel.

We work in a collaborative way with clients – working through the issues together, explaining how things work (such as the benefits system) and in turn help support clients in building their confidence and resilience when dealing with these practical issues.

In addition to our work at the Zion Community Centre, the Advice Team also provides an advice service to patients on three of the wards at Park House, North Manchester General Hospital.

How to access our advice

We are still here to help. 
To access our advice service please ring 0161 769 5732 (please leave a message if we are unable to answer) or email info@manchestermind.org and a member of the team will get back to you (usually within 48 hours).

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Sorted Drop-In

We are still here to help. 
To access our Sorted advice service for young people please ring 0161 221 3054 or email cypadvice@manchestermind.org

Are you 15-25? Struggling with benefits, work, housing, studies, or money worries? Have things started to affect your mental health? We can help get things Sorted.

About the drop-ins (currently available via telephone)

The drop-in does get busy sometimes, and it is first come first served.

Let reception staff know you are here for the Manchester Mind Advice Drop-In and they will give you a numbered ticket. You then wait in the reception area to be called by an advice worker who will speak to you face-to-face in a private office.

Please bring any information or letters you have relating to your query as the more information we have the better we are able to help you.

If you’re not sure whether you should bring your query to the advice drop-in, please get in touch by phone – 0161 769 5732 or email and we will be able to advise you.

Referring agencies

If you would like to refer a client to our Advice Team, please contact us by phone – 0161 769 5732 or email in the first instance.

We can then discuss the issue with you and determine whether it is most appropriate to direct clients to the drop-in or to complete a referral (and arrange an appointment) over the phone.

 

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Manchester Mind is still here for anyone who is struggling with their mental health, but now we need your support…

We have recently launched our Covid19 emergency food response appeal.

We are hoping to raise £10,000 so we can buy staple ingredients and equipment to provide over 1600 meals per week to those experiencing severe food poverty.

Every donation will help make a real difference to the most vulnerable people in Manchester.

Find out how you can get involved.