Listening Ear

Our listening ear service offers a weekly emotional support telephone call to those who want a space to share their thoughts, feelings and experiences – and have someone there who will listen.

Having someone to talk to about the things that might be causing you stress or worry can improve our clarity and make us feel better within ourselves. All calls are confidential and our team will listen without judgement.

“It helped, I felt like my listener understood and could relate to some of the things I was saying, making me feel like I was less alone”

The calls will be with a member of our welcome team or a trained volunteer, and are available between Monday – Friday 9am-5pm. There will be 4-6 calls in total.

If you think this is something you would be interested in, you can contact us on 0161 769 5732 and speak to a member of staff about accessing Listening Ear, or email [email protected] and someone will get back to you.

Our Listening Ear Service is open to adults (18+) living in areas under Manchester City Council. 

“I also managed to put some things into perspective and work on certain thought patterns and behaviours of mine”                                                                                  

For young people under 18 please see our Children and Young People’s services page.

For urgent help please see further information available here.